This story is about UPS workers who defied their supervisor and walked off the job during the 9/11 attacks. The article also talks about how workers can take their power back in the early days of COVID-19. Hint: they had a union.

In the days after 9/11, I felt more pity than anger toward Billy. Faced with a quick decision, he humiliated himself by revealing a middle manager’s instinct to put the interests of a corporation that didn’t know his name before his own life. But I felt that way because there was no third plane that day, and the only consequence of his bureaucratic bumbling was the loss of his own dignity.

Written on September 11, 2021